PRIVACY POLICY
Effective Date: 16 July 2026
At Nocturne, we believe trust is as important as enchantment. When you share your personal information with us, we are committed to handling it responsibly, securely, and in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
TABLE OF CONTENTS
01.
Information We Collect
02.
How We Use Your Information
03.
Ticket Purchases
04.
Marketing Communications
05.
Cookies and Website Analytics
06.
Sharing Your Information
07.
Data Security
08.
Accessing or Correcting Your Information
09.
Third-Party Links
10.
Changes to This Policy
01.
ACCEPTANCE OF TERMS
By using this website, purchasing a ticket, or attending a Nocturne event, you acknowledge that you have read, understood and agree to these Terms, together with our Privacy Policy and Ticket Policy.
If you do not agree with these Terms, please do not use this website or purchase tickets.
02.
HOW WE USE YOUR INFORMATION
We may use your information to:
Respond to enquiries and customer service requests
Process and manage event registrations
Send important event updates and information relating to your booking
Improve our website and guest experience
Send marketing communications where you have chosen to receive them
Meet our legal and regulatory obligations
We will only use your information for purposes that are reasonably related to the services we provide.
03.
TICKET PURCHASES
All ticket purchases are securely managed by Eventbrite.
When purchasing tickets, your personal information is also subject to Eventbrite’s own Privacy Policy and Terms of Service. We encourage you to review these policies when completing your booking.
04.
MARKETING COMMUNICATIONS
If you subscribe to receive updates from Nocturne, we may occasionally send news about future events, ticket releases, special announcements and exclusive offers.
You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
05.
COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to improve functionality and better understand how visitors use our website.
These technologies help us:
Measure website traffic
Improve website performance
Understand which pages are most useful to visitors
Enhance your browsing experience
Most web browsers allow you to control or disable cookies through your browser settings.
06.
SHARING YOUR INFORMATION
We respect your privacy and will never sell your personal information.
We may share your information only where necessary with trusted service providers who assist us in operating our business, including:
Eventbrite (ticketing services)
Website hosting providers
Email marketing platforms
Analytics providers
Professional advisers where required by law
These providers are only given the information necessary to perform their services.
07.
DATA SECURITY
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
While no online system can guarantee absolute security, we use reputable service providers and industry-standard security measures to safeguard the information we collect.
08.
ACCESSING OR CORRECTING YOUR INFORMATION
You may request access to the personal information we hold about you or ask us to correct any inaccurate or incomplete information.
To make a request, please contact us using the details below.
09.
THIRD-PARTY LINKS
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
10.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations.
The most current version will always be published on this website.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
PRIVACY POLICY
Effective Date: 16 July 2026
At Nocturne, we believe trust is as important as enchantment. When you share your personal information with us, we are committed to handling it responsibly, securely, and in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
TABLE OF CONTENTS
01.
Information We Collect
02.
How We Use Your Information
03.
Ticket Purchases
04.
Marketing Communications
05.
Cookies and Website Analytics
06.
Sharing Your Information
07.
Data Security
08.
Accessing or Correcting Your Information
09.
Third-Party Links
10.
Changes to This Policy
01.
ACCEPTANCE OF TERMS
By using this website, purchasing a ticket, or attending a Nocturne event, you acknowledge that you have read, understood and agree to these Terms, together with our Privacy Policy and Ticket Policy.
If you do not agree with these Terms, please do not use this website or purchase tickets.
02.
HOW WE USE YOUR INFORMATION
We may use your information to:
Respond to enquiries and customer service requests
Process and manage event registrations
Send important event updates and information relating to your booking
Improve our website and guest experience
Send marketing communications where you have chosen to receive them
Meet our legal and regulatory obligations
We will only use your information for purposes that are reasonably related to the services we provide.
03.
TICKET PURCHASES
All ticket purchases are securely managed by Eventbrite.
When purchasing tickets, your personal information is also subject to Eventbrite’s own Privacy Policy and Terms of Service. We encourage you to review these policies when completing your booking.
04.
MARKETING COMMUNICATIONS
If you subscribe to receive updates from Nocturne, we may occasionally send news about future events, ticket releases, special announcements and exclusive offers.
You may unsubscribe from these communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
05.
COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to improve functionality and better understand how visitors use our website.
These technologies help us:
Measure website traffic
Improve website performance
Understand which pages are most useful to visitors
Enhance your browsing experience
Most web browsers allow you to control or disable cookies through your browser settings.
06.
SHARING YOUR INFORMATION
We respect your privacy and will never sell your personal information.
We may share your information only where necessary with trusted service providers who assist us in operating our business, including:
Eventbrite (ticketing services)
Website hosting providers
Email marketing platforms
Analytics providers
Professional advisers where required by law
These providers are only given the information necessary to perform their services.
07.
DATA SECURITY
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.
While no online system can guarantee absolute security, we use reputable service providers and industry-standard security measures to safeguard the information we collect.
08.
ACCESSING OR CORRECTING YOUR INFORMATION
You may request access to the personal information we hold about you or ask us to correct any inaccurate or incomplete information.
To make a request, please contact us using the details below.
09.
THIRD-PARTY LINKS
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.
10.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations.
The most current version will always be published on this website.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
